ph362 Privacy Policy

1.Introduction and Data Controller Identity

ph362 is the operator of the online gaming platform accessible at https://ph362.one and all associated pages and subdomains (the "Platform"). ph362 acts as the data controller in respect of all personal information collected through the Platform, meaning ph362 determines the purposes and means of processing your personal data.

This Policy applies to all personal data collected from: (a) registered ph362 Account Holders; (b) individuals who visit the Platform without registering; and (c) any individuals who contact ph362 through its customer support channels.

ph362 is committed to the lawful, fair, and transparent processing of personal data in compliance with the Republic Act No. 10173, otherwise known as the Philippine Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines.

2.Personal Data We Collect

2.1 Data You Provide Directly

When you register, verify, or use your ph362 account, we may collect the following categories of personal data:

• Registration Data: Philippine mobile number, chosen username, date of birth, and email address (if provided).
• KYC Verification Data: Full legal name, date of birth, nationality, and a copy of a valid Philippine government-issued photo identification document (e.g., UMID, passport, or driver's license).
• Financial Data: GCash account details, Maya account details, bank account information (account name and number), and transaction history within the ph362 platform. ph362 does not store full payment instrument numbers directly; payment processing is handled through certified payment service providers.
• Communications Data: Records of your interactions with ph362 customer support, including live chat transcripts, messages submitted through support channels, and any documentation you provide during support interactions.
• Responsible Gaming Data: Records of any deposit limits, session limits, self-exclusion requests, or responsible gaming tools applied to your ph362 account.

2.2 Data Collected Automatically

When you access the ph362 Platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location derived from your IP address.
• Device type, operating system, and browser type and version.
• Pages visited on the ph362 Platform, time and date of visits, and time spent on each page.
• Referring URL (the website you visited before arriving at ph362, if applicable).
• Session identifiers and authentication tokens used to maintain your logged-in state.
• Game activity data, including games played, bet amounts, and game outcomes (this data is also used for regulatory reporting purposes).

3.How ph362 Uses Your Personal Data

ph362 uses the personal data collected for the following purposes:

• Account Creation and Management: To create, maintain, and manage your ph362 account, verify your identity, and provide you access to the Platform's features.
• Transaction Processing: To process GCash deposits, Maya withdrawals, bank transfers, and all other financial transactions on the Platform.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, Philippine AMLA (Anti-Money Laundering Act) obligations, KYC verification mandates, and any other applicable legal or regulatory obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, unauthorized account access, and other unlawful conduct on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance in English and Tagalog through ph362's support channels.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the functionality, performance, and user experience of the ph362 Platform.
• Responsible Gaming: To monitor for signs of problem gambling, administer responsible gaming tools you have requested (such as deposit limits and self-exclusion), and comply with responsible gaming obligations under Philippine law.
• Communications: To send account-related notifications, transaction confirmations, and security alerts to your registered Philippine mobile number or email address. ph362 will only send promotional communications to players who have opted in to receive them, and you may opt out at any time.

4.Legal Basis for Processing

ph362 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act:

• Contractual Necessity: Processing of registration data, financial data, and account activity data is necessary to perform our obligations under the ph362 Terms and Conditions — the contract between you and ph362.
• Legal Obligation: Processing for KYC verification, AMLA compliance, age verification, PAGCOR regulatory reporting, and fraud prevention is required by applicable Philippine law and regulation.
• Legitimate Interests: Processing for fraud detection, security monitoring, and platform improvement is based on ph362's legitimate interest in maintaining a safe, fair, and functional gaming environment for all Filipino players.
• Consent: Processing for optional promotional communications is based on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

5.Data Sharing and Disclosure

ph362 does not sell, rent, or trade your personal data to third parties for commercial purposes. ph362 may disclose your personal data to the following categories of recipients only as necessary and proportionate:

• Payment Service Providers: GCash (GXchange Inc.), Maya (Voyager Innovations), and other licensed Philippine payment processors — solely to process financial transactions on your behalf.
• Game Software Providers: JILI, Pragmatic Play, PG Soft, Evolution Gaming, and other game providers — to the minimum extent necessary for game functionality, RNG certification, and anti-cheating systems. Game providers do not receive your financial or ID data.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities — where disclosure is required by law, court order, or valid regulatory demand.
• Technology Service Providers: Cloud hosting, security, analytics, and customer support technology providers engaged by ph362 to operate the Platform — subject to data processing agreements that restrict use to the services provided.
• Professional Advisors: Legal counsel, auditors, and compliance consultants — under professional confidentiality obligations.

In all cases involving third-party data sharing, ph362 applies appropriate contractual and technical safeguards to protect the security and confidentiality of your personal data.

6.Cookies and Tracking Technologies

ph362 uses cookies (small data files stored on your device) and similar tracking technologies on the Platform. The categories of cookies used are as follows:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your ph362 account, security tokens, and load-balancing cookies. These cannot be disabled without breaking Platform functionality.
• Functional Cookies: Remember your preferences, such as your selected language or last-visited game lobby section. Disabling these does not prevent Platform use but may reduce convenience.
• Analytics Cookies: Collect anonymized data about how visitors use the ph362 Platform — pages visited, session duration, error events — to help ph362 improve the Platform. ph362 uses privacy-respecting analytics tools that do not share individual-level data with advertising networks.

You can control cookie settings through your browser's privacy settings. Note that disabling essential cookies will prevent you from logging in to ph362.

7.Data Retention

ph362 retains your personal data for the following periods, after which data is securely deleted or anonymized:

• Active Account Data: Retained for the duration of your active ph362 account plus a minimum of five (5) years after account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• KYC Documents: Retained for the period required by applicable PAGCOR and AMLA regulations, typically a minimum of five (5) years from the last transaction date.
• Transaction Records: Retained for a minimum of five (5) years in compliance with AMLA requirements.
• Support Communications: Retained for three (3) years from the date of the interaction, to facilitate dispute resolution and quality assurance.
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely as it no longer constitutes personal data.

8.Your Data Rights Under the Philippine DPA

As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by ph362:

To exercise any of your data rights, please contact ph362 via the support channels listed in Section 13. ph362 will respond to all valid data rights requests within thirty (30) calendar days. In complex cases, this period may be extended by up to sixty (60) additional days, with prior notice provided to you.

9.Data Security

ph362 implements a range of technical and organizational measures designed to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and ph362 servers.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of Platform infrastructure.
• Two-factor authentication (2FA) options for all ph362 Account Holder login sessions.
• Intrusion detection systems and continuous security monitoring.

In the event of a personal data breach that poses a risk to your rights and freedoms, ph362 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected Account Holders without undue delay, as required by the Philippine DPA.

10.Minors and Age Restriction

The ph362 Platform is strictly intended for adults aged 21 years and older, consistent with PAGCOR regulations. ph362 does not knowingly collect personal data from individuals under 21 years of age. If ph362 discovers that personal data has been provided by an individual who is under 21, that account will be immediately suspended and the personal data deleted in accordance with applicable law.

If you are a parent or guardian and believe that a minor has created a ph362 account or provided personal data to ph362 without your consent, please contact ph362 support immediately.

11.Third-Party Links

The ph362 Platform does not contain links to external third-party websites. In the event ph362 ever introduces links to external sites in future (e.g., PAGCOR's official website for regulatory reference), please note that ph362 has no control over the content or privacy practices of those external sites and is not responsible for their privacy policies. We encourage you to review the privacy policy of any site you visit.

12.Changes to This Privacy Policy

ph362 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The updated Policy will always be available on this page with an updated "Last Updated" date in the header.

For material changes that affect how we process your personal data, ph362 will provide notice to registered Account Holders via their registered Philippine mobile number or email address at least fourteen (14) calendar days before the changes take effect. Your continued use of the ph362 Platform after the effective date constitutes your acknowledgment of the revised Policy.

13.Contact and Data Rights Requests

For all questions, concerns, or requests related to this Privacy Policy or your personal data rights under the Philippine Data Privacy Act, please contact ph362 through the following channels:

If you believe ph362 has not adequately addressed your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, the supervisory authority responsible for the enforcement of the Philippine Data Privacy Act.